Privacy policy

In accordance with Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter “RODO”), we provide you with basic information on the processing of personal data:

The controller, i.e. the entity processing your personal data is the Krakow Festival Office with its registered office at ul. Wygranej 2, 30-311 Krakow, a municipal cultural institution entered in the register of cultural institutions kept by the Municipality of Krakow under number 19 (hereinafter referred to as the “Office”).

The Office can be contacted as follows: electronically at the e-mail address: poczta@biurofestiwalowe.pl, in writing at: Krakow Festival Office with its registered office at ul. Wygranej 2, 30-311 Krakow, by telephone: +48 12 354 25 00.

The Office appoints a DATA PROTECTION INSPECTOR – ŁUKASZ GAJDECKI, who can be contacted in all matters concerning the processing of personal data and the exercise of rights related to data processing, via e-mail address: rodo@biurofestiwalowe.pl or in writing to: Data Protection Inspector, Krakow Festival Office with its registered office at ul. Wygrana 2, 30-311 Krakow. Details of the Data Protection Officer can be found on the website www.biurofestiwalowe.pl and at the registered office of the Personal Data Administrator.

The Bureau processes your data for the following purposes:

1. the conclusion and execution of the contract (legal basis: Article 6(1)(b) RODO);
2. to carry out the Office’s obligations provided for by law, including in particular issuing and storing invoices and accounting documents (legal basis: art. 6(1)(c) RODO);
3. for purposes and to the extent related to participation in projects implemented by the Office, including for the purpose of booking a ticket and making settlements related to the participant’s participation in the project – legal basis art. 6 par. 1 lit. b. RODO;
4. for the marketing and promotion of the Bureau’s products and services (legal basis: art. 6 par. 1 lit. a and f RODO);
5. for archival (evidential) purposes, possible establishment, investigation or defence against claims, ensuring safety of persons and property on the basis of the Office’s legitimate interest (legal basis: art. 6 par. 1 lit. f RODO).

Your personal data will be processed for the period necessary to fulfil the indicated purposes for which they were collected in accordance with the criteria set out in the legislation, including the safeguarding of possible claims for a period of 10 years.

In the case of processing for marketing purposes on the basis of your consent (Article 6(1)(a) RODO) until you withdraw such consent.

Your personal data may be shared by the Bureau with the following categories of recipients:

1. entities entitled to do so under generally applicable legislation;
2. entities processing data on behalf of the Bureau, i.e. entities that process data as subcontractors, on the basis of an agreement and exclusively in accordance with the Bureau’s instructions.

The Office informs you that you have the following rights:

1. to access the content of your personal data and to obtain information on, inter alia.
2. to access the contents of your personal data and to be informed, inter alia, of the categories of data, the purposes for which the data are processed, as well as to receive a copy of the data;
3. to rectify inaccurate and complete missing data, as well as to be forgotten, which means that you have the right to erasure of data processed unduly and unlawfully (e.g. data is no longer necessary for the purposes for which it was collected);
4. to object to the processing of your data and the right to restrict the processing of your data. In such a situation, once the request has been considered, the Bureau will not be able to process the personal data provided by you unless it can demonstrate the existence of compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or grounds for establishing, asserting or defending claims;
5. portability of data processed by automated means, meaning that you have the right to request that personal data be sent by the Bureau directly to another controller, insofar as this is technically possible;
6. the right to withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal (if the processing is based on Art. 6 (1) lit. a. or Article 9(2)(a) of the RODO);
7. the right to lodge a complaint with the President of the Data Protection Authority if the participant considers that the processing of personal data is carried out in violation of the provisions of the RODO.

Providing data for the purpose of concluding and performing a contract is voluntary, however, the consequence of failing to provide data will be the inability to perform the contract.

In the case of consent to data processing for the purpose indicated by the Administrator and granting consent to such data processing, including for marketing purposes – the provision of personal data is always voluntary and the consent to data processing may be withdrawn at any time.

What are “cookies”?

Cookies are small text files sent by websites you visit and stored on your terminal equipment (in your browser’s file directory). These cookies allow the website to recognise the user’s device and display a website tailored to the user’s individual preferences. “Cookies” usually contain the name of the website from which they originate, the time they are stored on the end device and a unique number. More information about cookies can be found at allaboutcookies.org

What do we use cookies for?

We use cookies to adapt the content of websites to your preferences and to optimise the use of websites. We use cookies to understand how users use the website and to adapt it to make it more enjoyable and interesting for them to use. Cookies also provide us with statistical data about user traffic and their use of our websites. Cookies may also be used by our co-operating advertisers (for the presentation of promotional content via the websites) and by research companies.

Deleting cookies

The use of “cookies” is entirely voluntary. The user can block and delete “cookies” at any time from the software (web browser) he/she is using.

Detailed information on the possibility and handling of cookies is available in the settings of your software (web browser). With regard to the most popular web browsers, the necessary information can be obtained:

• for the browser Mozilla Firefox at: www.support.mozilla.org/pl/kb/ciasteczka
• for Internet Explorer at: www.support.microsoft.com/kb/278835/pl
• for Google Chrome at: www.support.google.com/chrome/bin/answer.py?hl=pl&answer=95647
• for the Safari browser at: https://support.apple.com/pl-pl/guide/safari/sfri11471/mac

The Office informs that, by default, web browsers allow cookies to be placed on the user’s terminal equipment. Consequently, if you do not wish to use “cookies”, it is necessary to make changes in the settings of your web browser – to block the automatic handling of “cookies” in the settings of your web browser or to inform you each time they are sent to your device.

The Office informs you that the deletion or blocking of cookies may make it difficult and in some cases impossible to use the website.